Privacy Policy

Privacy Policy

Last Updated: 03 March 2025

 

1. Introduction

Robot Store Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.robot-store.co.uk.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address.

• Payment Information: Billing details, securely processed through third-party payment providers.

• Technical Information: IP address, browser type, device details, and cookies for website functionality and analytics.

• Communication Data: Any correspondence via email, contact forms, or customer support.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Improve our products, services, and website experience.

• Send marketing communications (if you opt-in).

• Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third-party vendors that assist in payment processing, order fulfillment, and website analytics.

• Legal Authorities: If required to comply with legal obligations or protect our rights.

• Business Transfers: In case of mergers, acquisitions, or asset sales.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure.

7. Your Rights

You have the right to:

• Request access to, update, or delete your personal data.

• Opt-out of marketing communications.

• Restrict or object to data processing.

To exercise your rights, contact us at info@robot-store.co.uk.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

For any privacy-related inquiries, contact us at:

Robot Store Ltd
Old Bank Buildings
Upper High Street
Cradley Heath, B64 5HY
indo@robot-store.co.uk
+44 (0) 7840913224